Transform Your Family Concierge with WhatsApp AI Support

Your family concierge can now respond instantly via WhatsApp, even at 10pm.

Imagine a typical evening in Hanifaru Bay, where a family staying at a luxurious resort is trying to connect rooms for their holiday. As they message the concierge on WhatsApp at 10pm, they expect a quick reply. If the concierge is busy or after hours, they could lose that booking opportunity. With our WhatsApp AI bot, we capture that message, handle task bookings like kids-club reservations or nanny requests, and if the query requires a human touch, we seamlessly connect them to a human operator right away. Residents of Eydhafushi and Thulhaadhoo know the peak times during school holidays and the importance of timely communication, especially when families wish to book buggy transfers or exchange photos of the room layout. Our service integrates with tools like Fresha and Xero, making your operations smoother while ensuring families get the support they need, day or night.